Purchased premium - Dark mode not working


I purchased a premium subscription and am not able to toggle dark mode. Maybe it takes time to register my account? Thanks.

Does the exercism.org/premium page indicate you have premium?

What exactly do you mean by «[I] am not able to toggle dark mode»? What are the symptoms? What have you tried? Perhaps provide a screenshot.

What browser are you using?

Hey. Sorry about this! Did you pay via Paypal? If so, maybe your paypal email and your exercism email are different and the two haven’t got tied up properly our end somewhere? If you email jonathan@exercism.org he can check the paypal side and we can get you all set up.

(If you’re in Premium and just not seeing dark mode - that sounds like a different thing, but dark mode gets enabled by default, so I’m guessing it’s a problem with your subscription in general)

Hello, I have the same issue. I will send you an email. Thank you :)

@Lysdora Thanks! I’ve just enabled Premium for you. Sorry for the problem. I’m trying to track down what’s going on. We don’t get one webhook notification from Paypal for some people and I’m not sure why.

To help me debug, could you tell me:

  1. Did you pay via PayPal
  2. If so did you pay using a card there (rather than your paypal account?)



Same issue here, I’ve send email with details.

Thanks in advance!